Technician Training Course

Categories: Technician

About Course

This course is designed for field technicians working with Appliances USA. It provides the step-by-step knowledge technicians need to prepare for service visits, locate parts, send updates to dispatch, get signatures, and properly document the job. Whether you’re new or experienced, this course helps you deliver professional, organized, and customer-focused service.

Course Content

Job Preparation & Service Flow
This module covers how technicians prepare before arriving on-site. From locating job power sources to estimating needs and identifying part requirements, it ensures techs show up ready and informed.

1.01 How to Identify the Price for a Key Job Using Workiz
1.02 Customer Visit Process: Evaluating Client Needs
1.01 Introduction to Workiz Platform

Welcome to Appliance USA

Introduction to Workiz

Rules as a Technician during an Appliance

Comission and payments

Student Ratings & Reviews

No Review Yet

689-250-3788

Technician Training Course

About Course

Course Content

Job Preparation & Service Flow
This module covers how technicians prepare before arriving on-site. From locating job power sources to estimating needs and identifying part requirements, it ensures techs show up ready and informed.

1.01 How to Identify the Price for a Key Job Using Workiz

1.02 Customer Visit Process: Evaluating Client Needs

1.01 Introduction to Workiz Platform

Welcome to Appliance USA

Your duties as a Technician!

Introduction to Workiz

1.01 Workiz Walkthrough

1.02 When and how to send ETA through Workiz

1.03 How to make estimate

1.04 How to make Invoice

1.05 How to upload before/after photos

1.06 How to find parts in Workiz

Rules as a Technician during an Appliance

2.01 Protocol Made Easy!

2.02 How to close a Deal

2.03 Warranty Information

2.04 Scheduling and service areas

Comission and payments

3.01 Your comission as a Technician

3.02 Our Service Agreement Program

We work 24 hours a day

About us

Service Areas

Quick links

689-250-3788

About Course

Course Content

Job Preparation & Service Flow This module covers how technicians prepare before arriving on-site. From locating job power sources to estimating needs and identifying part requirements, it ensures techs show up ready and informed.

1.01 How to Identify the Price for a Key Job Using Workiz

1.02 Customer Visit Process: Evaluating Client Needs

1.01 Introduction to Workiz Platform

Welcome to Appliance USA

Your duties as a Technician!

Introduction to Workiz

1.01 Workiz Walkthrough

1.02 When and how to send ETA through Workiz

1.03 How to make estimate

1.04 How to make Invoice

1.05 How to upload before/after photos

1.06 How to find parts in Workiz

Rules as a Technician during an Appliance

2.01 Protocol Made Easy!

2.02 How to close a Deal

2.03 Warranty Information

2.04 Scheduling and service areas

Comission and payments

3.01 Your comission as a Technician

3.02 Our Service Agreement Program

Student Ratings & Reviews

We work 24 hours a day

About us

Service Areas

Quick links

Job Preparation & Service Flow
This module covers how technicians prepare before arriving on-site. From locating job power sources to estimating needs and identifying part requirements, it ensures techs show up ready and informed.